Privacy policy

This Privacy Policy ("Policy") outlines how and why we process your personal data when you visit our website at https://aigirlchatting.com (the "Website"), register on it, use any of our services, or communicate with us. It also describes how we protect and store your data and your rights regarding this data. We are committed to safeguarding your privacy, and we encourage you to read this Policy carefully to understand its contents. If you have any questions, please feel free to contact us using the information provided at the end of this Policy.

We always process your personal information, or any personal information you provide, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR") and any other applicable laws.
Please be aware that our Website may contain links to other websites owned by our partners, advertisers, and affiliates. If you follow a link to any of these websites or use third-party services, note that these sites have their own privacy policies and that we do not accept any responsibility for their data processing practices. Therefore, we strongly advise you to read their privacy policies before submitting your personal data to these sites.

1. PERSONAL DATA

Personal data refers to any information related to a natural person who can be identified, either directly or indirectly, by one or more specific attributes. Personal data that has been pseudonymized but can still be linked to a natural person using additional information is considered to be about an identifiable individual and is therefore protected. Information that is anonymous, not allowing the identification of a natural person, is not subject to protection.

2. CATEGORIES OF PERSONAL DATA WE PROCESS

As outlined in our Terms and Conditions, which explain the functionality and interaction of our Website, the Services offered are designed to enhance your user experience through our proprietary AI technology.

Depending on whether you log into our Website or visit without logging in; whether you use our Services to generate content or communicate with us, we may process various categories of personal data about you.

Personal Data of Website Visitors without Login

If you visit our Website without logging in, we might process information about your usage and interaction with our content, including the pages you visit and the referring webpage that brought you to our sites. We process information related to your browser and operating system, the devices you use to access the Website (mobile or desktop), and your timezone settings. We also set cookies, as detailed in our Cookies Policy.

Personal Data of Website Visitors with Login

If you log into our Website, we will ask you to provide your email address (or your Google or Patreon login email) to keep you logged into our Website.
Once logged in, we need to collect and process more information about you to enable you to use our Services. Depending on the Services used, this may include:

Registration information you provide when creating a profile, such as username, email, picture, and password. You can correct or update this information through the "Profile" menu on the Website;

You may choose to sign up through your Patreon or Google account. If selected, you will be directed to the Patreon/Google LLC page, where you will be informed about the transfer of your personal data from your Patreon/Google LLC account to us. Integrating your Patreon account allows us access to your email and profile photo (if available). Access permissions are governed by the privacy policies of Google and Patreon and can be managed through their privacy settings;

In certain cases, you may voluntarily provide special categories of personal data (also known as "sensitive" data), such as data concerning your sex life or sexual orientation. This data is voluntarily provided and is not shared with third parties. You have complete control over the extent to which you disclose this sensitive data to utilize our Services. When submitting data about your sex life or sexual orientation, we process it lawfully under Art. 9 (2) (a) of the Regulation (subject to your consent), as the nature and essence of the Services imply your voluntary provision of such data;

Information about any queries or transactions made through the Website. We partner with other payment processors, and the payment information you provide is collected and used by them according to their privacy policies. We do not have access to card data or authentication data with bank card payments and do not record or store it;
Information you submit to the Website in the form of comments, generated content, chats, voice messages, etc.;

When you contact us by email or through the Website functionalities, we may process any information you provide. All emails and messages received through our online contact form are recorded and forwarded to our staff handling the request, and we may save them to improve our services and Website;

We may collect and process information about your browsing behavior on the Website, such as the content you view or post, how often you use our Services, and your preferences.

We reserve the right to review the chat correspondence you conduct with AI only if you have reported a problem related to it in our support center.

3. PRINCIPLES ON WHICH WE PROCESS YOUR PERSONAL DATA:

Principle of Legality, Integrity, and Transparency - Personal data must be collected legally and objectively within necessary limits;
Principle of Data Minimization and Purpose Limitation - Personal data should not be used for purposes other than those for which they were collected, except with the consent of the individual or as expressly provided by law. Personal data must be retained no longer than necessary for the purposes for which it is processed;
Principle of Accuracy - Personal data must be accurate, complete, and kept up-to-date as necessary for the purposes of processing;
Principle of Completeness and Confidentiality - Personal data must be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, by applying suitable technical or organizational measures.

4. HOW WE COLLECT PERSONAL DATA

You may provide us with your personal data directly, for example, when you register on our Website, create a user profile necessary for accessing our Services, seek user support, or contact us for any reason.

We may automatically collect personal data when you interact with our Website. We collect information about your devices and browsing actions and interests through the use of cookies and similar technologies, as detailed in our Cookies Policy.

5. HOW WE USE THE PERSONAL DATA AND OUR PURPOSES

We process your personal data for the following purposes and on the following legal bases:

For the Creation or Performance of a Contract and/or Based on Your Consent:

To register your user profile on the Website and manage your account;
To provide and maintain the Services;
To enable your use of our Website, including fulfilling your requests, enhancing your experience of our Services, and managing our contractual relationship with you;
To respond to your inquiries and communicate with you;
To monitor and analyze usage of the Services;
To personalize and improve the Services;
To communicate with you about your plans, your account, or your purchases;
To carry out analysis on an aggregated level to improve our Website;
For billing purposes.

For Our Legitimate Interest:

To invite you to participate in surveys or other research about our Website and other products and services;
For analyzing and statistical purposes necessary to improve our Services;
To administer and protect our business including troubleshooting, data analysis, testing, system maintenance, user support, reporting, and hosting data, administration and IT services, network security, fraud prevention, customer services, and business reorganization;
To provide information in merger & acquisition processes, for reasons of business and strategic management;
For the establishment, exercise, or defense of legal claims.

To Comply with a Legal Obligation or Authority Decision:

To comply with applicable laws, regulations, and legal and regulatory processes;
To communicate with you about our Terms and Conditions and our Privacy Policy, notify you about changes to them, and communicate with you about non-compliance.

6. WITH WHOM WE SHARE YOUR DATA

We may share your personal data to the extent necessary with third-party suppliers who provide services to us as required or necessary to fulfill our services and/or for the performance of our obligations. For example, we may share personal data with our partners who:

Provide infrastructure and IT services;
Provide data storage services such as Dhosting
Provide accounting, legal, and financial services;
In the performance of these services, third-party suppliers may have access to your personal data but are only authorized to process such data strictly on our behalf and in accordance with our instructions. We maintain ownership and control of the information so used.
We may also disclose your personal data to third parties if we reasonably believe that disclosure of such personal data is necessary:

To comply with valid legal obligations including subpoenas, court orders, governmental requests or search warrants, and as otherwise authorized by law;
To protect our rights or property, or the safety of our customers or employees;
To protect against fraudulent, malicious, abusive, unauthorized, or unlawful use of our Website and Services;
To advance or defend against complaints or legal claims in court, administrative proceedings, and elsewhere;
As part of potential mergers & acquisitions, provided that the prospective buyer or seller agrees to respect your personal data in a manner consistent with our Privacy Policy;
To outside lawyers, external auditors or advisors, professional consultants, and regulators.
We will require any third party to whom we disclose your personal data or who may obtain it on our behalf to ensure its confidentiality, and to handle it in accordance with applicable legislation.

7. INTERNATIONAL TRANSFER OF DATA

We process your data within the European Economic Area (EEA), which includes all EU member states plus Iceland, Liechtenstein, and Norway. In the event that any personal data that we collect from you is transferred to and stored at a destination outside the EEA, including at destinations that are not subject to a decision by the European Commission establishing an adequate level of protection of personal data, we will take all reasonably necessary steps to ensure that your personal data is treated securely and in accordance with this Policy and that appropriate safeguards have been adopted to protect it. If you wish to have further information on or a copy of these safeguards, please contact us using the contact information provided at the end of this Policy.

8. PROTECTING YOUR PERSONAL DATA

Safeguarding your personal data is a priority for us. Any personal data that you provide to us is stored on secure servers and we use rigorous procedures to protect against loss, misuse, unauthorized access, alteration, disclosure, or destruction of your personal data. Our security measures are regularly audited to ensure that they remain effective. Your personal data may only be accessed by our employees, agents, contractors, and other third parties who need to access it and are bound by a duty of confidentiality.

Although we work hard to protect your personal data, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal data. However, we maintain security and incident response plans in the event of a physical or technical incident to handle this in a timely manner and limit any negative effect of such an incident.

9. CHILDREN'S PRIVACY

Our Website and Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information from our systems.

10. DATA RETENTION PERIODS

We only keep your personal data for as long as necessary for the fulfillment of our purposes, as we have described above, after which we will securely delete or, in some cases, anonymize it so that it can no longer be associated with you (for research or statistical purposes).

When deciding how long to keep your personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements.

We conduct regular status checks to review when personal data needs to be deleted.

11. CHANGES TO THIS POLICY

Our Policy may change from time to time. Therefore, you should make sure to review the latest version of this policy regularly. We will post any Policy changes here, and, if the changes are significant, we will provide you with a more prominent notice such as an email notification. If we change this Policy in a way that will affect how we use your personal data, we will advise you of the choices you may have as a result of those changes. We will also keep prior versions of this Policy in an archive for your review.

12. GOVERNING LAW

This Privacy Policy shall be governed by and construed under and in accordance with the laws of Poland.

13. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or your privacy when visiting the Website, please send us a detailed message to contact@aigirlchatting.com. We will make every effort to resolve your concerns.